Latest Update

11/5/2020

This means that we can now offer ALLdental treatments to patients who:

Have not been in contact with a suspected/confirmed case of COVID-19
Have not tested positive for COVID-19
Are not feeling unwell or showing respiratory symptoms

We will still continue to screen patients prior to their appointments, be practicing social distancing, conducting temperature checks and requiring hand sanitisation on arrival, and continuing environmental measures/modifications to our waiting rooms.

Thank you all for your ongoing support and understanding!

24/4/2020
The Oasis Dental team is so excited to announce that we will be reopening all practices from Monday, April 27th to resume most dental treatments!

We’re very happy to be able to see our patients again now that Government restrictions have been reduced back to Level 2, but we will, as we always have, still be implementing the highest standards of infection control to ensure the safety of all patients and staff.

Appointments will fill up quickly, so don’t hesitate to book now with one of our incredible dentists!

Book online, or give us a call:

Broadbeach: 5526 8722
Chirn Park: 5627 1127
Palm Beach: 5525 6610

We can’t wait to see you all soon!

Coronavirus: Major Changes to Our Operations

24/3/2020

Dear Oasis Dental Family,

We are committed to ensuring the ongoing health and safety of our staff, our patients and as healthcare professionals believe it is our moral obligation to do our part in limiting the impact of COVID-19 on the wider community.

With increasing rates of COVID-19 cases, we have made the difficult decision to make major changes to our operations. The Australian Dental Association (ADA) has made recommendations for practices to enter Level 2 operation measures to limit the spread of COVID-19. This means from Wednesday 25th of March, our practices will only schedule Dental Emergency and Pain appointments as defined by the ADA until further notice.This service will be available to existing and new patients.

Dental health professionals play an important part in easing the burden on the healthcare system by treating cases best managed by swift emergency dental intervention rather than palliative care in our hospitals. We feel this is an important ethical obligation we will continue to serve to ensure our hospitals are being utilised appropriately. Our regular practice phone numbers will still be operational, however, we appreciate your patience should we take longer than usual to attend to your calls or be unable to answer them immediately. Alternatively, please email adriana@oasisdentalstudio.com.au.

We will also continue to implement the high levels of infection control we have always practised, alongside modifications to our practice interiors to limit transmission. Patients will also be screened for epidemiological risk factors prior to attendance to protect our staff and other patients.

We hope to return to normal operation in the near future but are committed to doing our part in flattening the curve and protecting our people. Continue to follow us via social media for updates and further information on how to best care for your oral health during these unprecedented times.

Thank you for your continued understanding during these challenging times and we will continue to keep you updated in light of any changes.

Stay safe,

Dr. Andrew Firgaira, Dr. Bharat Agrawal & Dr. David Ashford

Frequently Asked Questions

Are you staying open?

Due to the Level 3 Government and Australian Dental Association (ADA) restrictions that are currently in place, we can only treat toothaches and dental emergencies for the foreseeable future. As a result, we have decided to temporarily close our Chirn Park and Palm Beach dental practices while seeing emergencies at our Broadbeach dental practice only.

What issues can you treat?

Essentially, we can only treat issues that are causing pain or are likely to cause pain in the near future, such as:

Swelling of the face or neck
Trauma
Significant bleeding
Dental pain causing loss of sleep
Ulcers which persist for more than 3 weeks

Anything else such as chipped or broken teeth, crowns, orthodontics, fillings and check-ups & cleans will need to be deferred to a later date.

Medically compromised or high risk patients may still require more routine care. If unsure, please contact our reception team.

What if I have a toothache?

We will be triaging those who are in pain over the phone – both existing and new patients. We will also be asking COVID-19 screening questions to confirm you haven’t been overseas in the past 2 weeks, and haven’t been in contact with someone who has tested positive for COVID-19/tested and awaiting results.

Extractions, medication, temporary fillings, partial root canal treatments and smoothing rough edges are possible treatment options that may be allowed.

Why can’t I have my routine work done?

For our safety and yours. Dental staff are at a much higher risk of contracting Coronavirus due to working in the mouth with air and water spray which creates aerosols. Furthermore, by limiting dental procedures, it will reduce the number of people entering the practice daily, in alignment with the nation-wide social distancing strategy.

What about my filling/clean/crown etc that was already booked?

We will have to defer all routine treatment until government restrictions are lifted. A staff member will be in touch to reappoint you as soon as we resume normal operations.

How will I know if my dental problem is okay to leave?

If it is not currently causing pain or discomfort it is likely that that issue will be okay for the short term. If unsure, please contact our reception team.

What happens if my dental issue gets worse?

Should your problem develop into a severe toothache or swelling, please call us so we can provide emergency care on 07 5526 8722.

COVID-19